Information
We at JoAnt Services LLC understand that shipping and returns are a crucial part of your shopping experience. We strive to make the process as transparent and convenient as possible. Here’s what you need to know about our shipping and return policies.
Frequently asked questions
Find answers to common questions about our shipping methods, return process, and related policies. We aim to provide clear and helpful information so you can shop with confidence.
JoAnt Services LLC reserves the right to amend this Shipping & Delivery Policy at any time without prior notice.
How do you usually ship your products, and how much does it cost?
We ship via USPS, UPS, or FedEx depending on your location and order size. Shipping cost is based on carrier rates. Contact us before checkout to confirm pricing.
Do you ship everywhere, or only to specific regions?
We ship anywhere in the U.S.! Local customers can also take advantage of free pickup or local delivery for a fee. Currently, we do not ship internationally.
What is your return policy if a customer isn't happy with their purchase?
At JoAnt Services LLC, we want you to love your purchase! If you are not completely satisfied, please contact us. While all sales are final and non-refundable, we’ll work with you to address any issues.
How long does it usually take you to prepare an order for shipping?
Standard Items: Most ready-made products are prepared for shipment within 3–7 business days (Monday–Friday, excluding holidays).
Personalized or Custom Items: Custom orders, such as gift baskets, monogrammed items, apparel, and party favors, may take 7–14 business days or more (Monday–Friday, excluding holidays) to prepare, depending on the level of customization and order volume.
During peak seasons or holidays, processing times may extend further, so we recommend ordering early.
Once your order is ready to ship, you will receive a confirmation email with tracking information (if applicable).
Committed to your satisfaction
At JoAnt Services LLC, we value your satisfaction. We aim to provide a smooth shopping experience with reliable shipping and clear return policies. If you have any further questions, please don't hesitate to contact us.
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